Before deploying employee monitoring software, companies need to understand the legal guidelines in their state. Not all monitoring activities get the green-light, and being ignorant of a law is never a defense.
Here are the stats you need to know about the laws related to employee monitoring:
Consent to tape a phone conversation can be a two-way street. If the person on the other end of the phone doesn’t consent to being monitored, this could be a problem:
Monitoring company-owned devices is a fair game, right? After all, the company owns the equipment and has a right to understand how the property is used. Never assume that monitoring can be done without consent.
Two states-Connecticut & Delaware–require employers to notify employees that they are being monitored
According to the American Bar Association, “Colorado and Tennessee require public entities to adopt a policy related to the monitoring of public employees’ e-mail.”
Many companies embrace full transparency and disclose monitoring. In fact, the majority of businesses who were surveyed favor disclosure. Why? Transparency builds trust. Epolicy Institute reports:
According to the American Management Association:
—45% of employers tracking content, keystrokes, and time spent at the keyboard
—43% store and review computer files
—12% monitor blogs to find out how the company is being covered
—10% monitor social networking sites
The American Management Association reports that internet-specific monitoring is prevalent:
—66% monitor Internet connections
—65% use software to block connections to inappropriate Websites
Epolicy Institute reports:
The 28% of employers who have fired workers for e-mail misuse the following reasons: violation of any company policy (64%); inappropriate or offensive language (62%); excessive personal use (26%); breach of confidentiality rules (22%); other (12%).
The 30% of bosses who have fired workers for Internet misuse cite the following reasons: viewing, downloading, or uploading inappropriate/offensive content (84%); violation of any company policy (48%); excessive personal use (34%); other (9%).
Think you can pressure employees into handing over social media passwords so you can monitor posts, photos, and other content? Not every state agrees; in fact, many favor the rights of employees:
16 states protect social media accounts (employees don’t have to give up passwords)