How does computer monitoring software work?
Computer monitoring software works by monitoring and recording all user computer activity including websites visited, application use, email, document movements and more.
That recorded data is then used to trigger alerts on suspicious behaviors, produce productivity reports, identify most and least productive employees, track employee break and idle time. is it makes it simple to see what’s happening in your business as you review productivity reports, security report and even the screenshot recordings from your employees screens.
Many computer monitoring platform also include add-on options for web filtering and web content blocking, data loss prevention (e.g. blocking file uploads to the cloud or USB) and even GPS tracking for lost or stolen laptops. Computer monitoring works best when combines with employee cell phone monitoring, web activity monitoring, Chromebook monitoring and insider threat detection.
Is it legal to monitor employees computers?
Every country and state has different rules about monitoring employee computers. In the US, as a general rule, you are mostly within your rights to monitor your employees at work. There are no federal laws prohibiting the practice. You’re allowed to monitor work-related tasks in work areas, so you can install software on employee computers or install cameras in the office. However, in areas where work isn’t expected to take place, like an employee break room, you may not be allowed to record.
If you’re planning to monitor your employees' computer activities, let them know up front. Make them aware that you’ve researched your states laws and that will only be monitoring what is legally allowed. Let them know that this isn’t a plan to catch them in the act – you’re just trying to make sure that work is being done and and your sensitive data isn't leaving the company. Publish your computer monitoring policies ahead of time, and go over it with the team.
How can I spy on my employees computer?
If you would like to get full visibility into what your employees are doing while they are at work, you can install a cloud-based computer monitoring software right onto their window PC, Mac, Virtual Desktop, Chromebook or tablet. If it is important for you to see exactly what they are doing, as if you were spying on them over their shoulder, then the best computer monitoring software for you will probably be the one that has real-time desktop screenshots.
InterGuard Software is a popular computer activity monitoring system that offers three different types of employee desktop screenshots - each solving a unique employee surveillance use case.
- "Alert Word Screenshots" captures your employees desktop at the exact moment a keyword (specified by you) is either typed or viewed on the screen.
- "Continuous Screenshots" will take a desktop screenshot at the interval you set. This is best if for cases where you suspect an employee of wrongdoing and by spying on their activities continuously throughout the day might be the best way to catch them in the act.
- "Smart Camera Screenshots" are typically used by InterGuard customers who are only interested in knowing what their employees are doing while using specific apps or websites. For example, you might want to watch them as they work on Salesforce, but you don't want to spy on them while they are using Facebook or doing private activities from their computer.
What is the best computer monitoring software?
The best computer monitoring software is one that will help the business become more productive, will mitigate liability , will protect against insider threats and will give definitive proof needed to close internal investigations fast. Some organizations may choose on on-prem computer monitoring software, especially if they have to comply with regulations such as HIPAA, PCI, CIPA or others. If compliance is not a concern, then most agree that a cloud-based computer monitoring software is the best choice - as it allows for employees activity to be monitored even when the employee (or the boss) is working outside the office.
Another important element in deciding which computer monitoring software is best for you is how much time do you want to invest in interpreting your data? If you don't want to hunt and peck through data logs in order to understand what your employees are doing on their computers during work time, it is important to choose a product that passes your logged data through an intelligence layer. For example, InterGuard Software turns your data into information and provides you with a 6-View Dashboard that lets you see all your data from six different perspectives - highlighting different possible points of interest or concern. These types of employee computer monitoring do the work for you, so you can spend your time being pro-active rather than reactive.